Privacy Policy

I. What Information We Collect and How We Use It

During your use of our services, in order to provide stable, secure, and available services, we collect the following information within the necessary scope:

1. Log Information: When you use our services, we may automatically collect detailed information about your use of the services. Log information includes your login account, IP address, browser type, network environment, language used, date and time of access, webpage browsing records, duration of stay, and other basic logs.
2. Device Information: We only collect the basic information necessary for normal web operation and may receive and record information related to the device you use, including device model, operating system and version, browser type, and basic runtime permissions.
3. Problem Feedback: We may collect the issues you report to us and the contact email address you provide so that we can better understand and resolve the problems you encounter.

II. How We Use Cookies and Similar Technologies

1. Preference Cookies: DeepSCRM uses preference cookies to remember your previous settings so as to optimize page display and the user experience.
2. How to Manage Cookies: You may manage or delete cookies by changing your browser settings. Most modern browsers provide Privacy & Security options in their settings menus, allowing you to clear existing cookies or block third-party cookies.

III. How We Share, Transfer, and Publicly Disclose Your Personal Information

We undertake not to sell any personal information to third parties. In order to conduct business operations smoothly and provide you with the full functionality of our products or services, we will share only the necessary personal information with partner service providers that have passed strict data security review, and only with your explicit consent or for necessary technical services, while adopting encryption measures to safeguard information security.

IV. How We Store and Protect Your Personal Information

We are committed to safeguarding the security of your personal information. To prevent unauthorized access, disclosure, or similar risks, we have implemented physical, electronic, and administrative safeguards and procedures. Your personal information is stored on secure servers and protected within controlled facilities. We will retain personal information only for as long as necessary to fulfill the purposes of collection.

V. Your Rights

You have the right to request access to, correction of, or deletion of any personal information we hold about you. You may also withdraw your consent by submitting a request or apply to cancel the service. For such requests, please contact us via the official privacy email address at privacy@deepscrmai.com, and we will process your request within fifteen days.